Privacy Policy

Last Updated: January 31, 2026

Brilliant Build Technologies, LLC

This Privacy Policy explains how Brilliant Build Technologies, LLC (“Brilliant Build,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit or interact with our website at www.brilliantbuild.com (the “Website”) or otherwise engage with our services.

This Privacy Policy applies to Website visitors, business contacts, prospective customers, and other individuals whose personal information we process.

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide, including when you:

Submit contact, inquiry, or request forms
Subscribe to newsletters or marketing communications
Request information about our services
Communicate with us via email or other channels

This information may include:

Name
Business email address
Phone number
Company name
Job title or role
Any other information you choose to provide

Information Collected Automatically

When you access or use the Website, we automatically collect certain information, including:

IP address
Browser type and version
Device type and operating system
Pages viewed, referring URLs, and interactions
Date and time of access

This information is collected through cookies, log files, pixels, and similar technologies to support Website functionality, analytics, and performance optimization.

Information from Third Parties

We may receive information from third parties such as analytics providers, marketing platforms, or business partners when you engage with us through those services.

2. How We Use Personal Information

We use personal information for the following purposes:

To operate, maintain, and improve the Website and our services
To respond to inquiries and provide requested information
To manage business relationships and communications
To send marketing or informational communications, where permitted
To analyze Website usage and performance
To protect against fraud, misuse, security incidents, and legal risk

We do not use personal information for materially different purposes without notice or consent where required by law.

3. Customer Relationship Management and Marketing Platforms

We use third-party platforms to manage business relationships, communications, and marketing activities, including:

Salesforce – customer relationship management
Pipedrive – sales pipeline and contact management
ActiveCampaign – marketing communications and email automation

These providers process personal information on our behalf in accordance with applicable data protection laws, contractual obligations, and their respective privacy and security commitments. Data may be stored or processed in the United States or other jurisdictions consistent with their data processing terms and safeguards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential Website functionality
Understand how visitors use the Website
Improve performance and user experience

You can control or disable cookies through your browser settings and, where applicable, cookie consent tools on the Website. Disabling cookies may affect Website functionality.

Additional details regarding cookies may be provided in a separate Cookie Policy, if applicable.

5. Disclosure of Personal Information

We may disclose personal information to:

Service providers that support our operations (e.g., hosting, analytics, CRM, marketing communications)
Professional advisors such as legal, financial, or compliance consultants
Government authorities or other parties where required by law or necessary to protect rights, safety, or property
Successor entities in connection with a merger, acquisition, reorganization, or sale of assets

Brilliant Build Technologies, LLC does not sell personal information as defined under applicable U.S. state privacy laws and does not engage in cross-context behavioral advertising.

6. U.S. State Privacy Rights

Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, and Utah, may have additional rights under applicable privacy laws.

Depending on your state of residence, these rights may include:

The right to know what personal information we collect, use, and disclose
The right to access personal information
The right to request correction or deletion of personal information
The right to opt out of certain data processing activities
The right to not be discriminated against for exercising privacy rights

Requests to exercise these rights may be submitted to privacy@brilliantbuild.com. We may require verification of identity before fulfilling a request, as permitted by law.

7. Data Processing for Enterprise Customers

When providing services to enterprise customers, Brilliant Build Technologies, LLC may process personal data on behalf of those customers in its role as a data processor or service provider, as defined under applicable data protection laws.

In these circumstances:

Personal data is processed solely in accordance with the customer’s documented instructions
Data is used only to deliver contracted services
Appropriate technical and organizational safeguards are maintained
Subprocessors (including CRM, marketing, and cloud infrastructure providers) are engaged under written agreements

Where required, we will enter into a Data Processing Addendum (DPA) with enterprise customers governing data protection, confidentiality, and security obligations.

8. International Data Transfers

If you access the Website from outside the United States, your personal information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. Such transfers are made in accordance with applicable legal requirements.

9. Data Security

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be completely secure.

10. Children’s Privacy

The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Material changes will be communicated where required by law.

12. Contact Information

Brilliant Build Technologies, LLC
5851 Legacy Circle, 6th Floor
Plano, Texas 75024
Email: privacy@brilliantbuild.com

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